Q-
Where on Public Square ARE you?
A-
Between South Main and West Market (the block that Boscov's
is on) in the building aptly named "15 Public Square", a 6-storied
modern rectangle with rows of dark, horizontal windows. We
are on the ground floor – look for the plethora of neon circles.
Q-
Do you deliver?
A-
Yes. We offer limited, free delivery (on foot, by one of our
staff) on orders over twenty dollars (except during the period
from 11:45 am to 1:00 pm) to addresses roughly within a block
and a half from our store. We deliver within the area bounded
by the intersection of W. Northampton (YMCA) north to W. Union
St. (Penn Miller), east on Union to N. Washington (Citizen's
Voice), south to E. Northampton(Catholic Social Services)
and west to the YMCA. We also deliver on Market Street west
to River St. (Guard Group) and east, past City Hall to Penn
Place. (If we can walk there, make the delivery, collect payment
and get back within 15 minutes, we deliver; if not, we do
not.) Vehicular delivery of very large orders (catering) is
available. A five dollar delivery fee applies. We also offer
vehicular delivery of our condolence and gift platters within
the (downtown) boundaries of both Wilkes Barre and Kingston
cities (but not the townships). Exceptions apply. Please call
for further information.
Q-
Do you ship?
A-
We do not ship perishable items, but we do offer shipping
on all non-perishables, gifts, etc. Also see our online
store for 24/7 ordering and shipping options.
Q-
Do you accept debit or credit cards?
A-
We accept all major credit cards and those debit cards that
function like one (i.e., do not require entry of a PIN).
Q-
Where do we park?
A-
There is metered parking immediately in front of our store
and across the street around the Public Square. Additionally,
there are 4 multi-floor parking structures (for pay) within
500 feet of our front doors; (alas, we do not validate). Parking
is not a problem!
Q-
Take out only? Where can I eat my lunch?
A-
Why not go across the street to Public Square? Weather permitting,
it is a delightful venue for an impromptu picnic: a green
space, benches, mature trees, shade and lawn invite the passers-by
to dally. Weekdays when the sun shines, we now offer our own
sidewalk seating as well (in season): Look for the giant red
and black "Boar's Head" umbrellas! Very pleasant, comfortable
and convenient!
Q-
So, what's good? What do you recommend?
A-
We like to believe that the quality of our food is consistently
high across the spectrum of our menu, so be daring: have a
favorite? Try our version of it and go head-to-head with our
vision of "what's good". Our staff is very knowledgeable and
helpful too ~ just ask!
Q-
I had one of your "Daily Specials" sandwiches last week and
I simply must have another! Do you archive the Daily Specials
so I can go back and look for it?
A-
Happens all the time! We keep the hard copy on file (though
not on line). Try to recall the date and the name of the sandwich
and/or the basic ingredients. Get two out of the three and
we'll match you up! Phone or email your request!
Q-
What is available in the way of Breakfast Platters?
A-
The most popular request is for our Muffin & Bagels Tray,
which naturally comes with all the condiments one needs, as
well as a fresh fruit garnish. Our baked goods are baked on
premises, by us, daily. We also bake Vie de France plain and
filled butter croissants, our own fudge nut brownies cups,
carrot cake cups (iced and naked), chocolate chip walnut cookies
and sometimes, surprises. All are available platterized and
in combination. We also offer our fresh fruit platters, fruit
juices, hot coffee and tea, etc. Call us (or email) for more
information.
Q-
Your soups are wonderful! Where do you get them? And where
can I get them?
A-
We make all our own soups on premises. None are frozen, canned,
pre-made or commercial. We use the best ingredients. See ALL
ABOUT SOUPS for more information about and a list of our
soups. We sell our soups in 12 ounce servings, by the "batch"
(which may vary from 2.5 to almost 5 gallons), and also by
the gallon. Advance notice is required.
Q-
Do you sell your bread?
A-Yes!
Usually over the counter by the "serving", two slices (or
one roll or baguette or bagel or croissant), sliced or unsliced.
We will also sell you the bread we use with advance notice.
The loaves weigh 3 pounds and are baked in NYC. Good stuff!
Q-
Why can I not get a sandwich on toast at Circles?!
A-
Good question! The obvious answer is because we don't have
a toaster, but you knew that. We used to toast. Yes, it's
true. Ruined a couple of household toasters, then found a
commercial toaster at a flea market for cheap (a $500.00 item!)
but learned it was a 3-phase appliance. We expanded our electrical
panel and up-graded our service over the years, but never
found space and demand enough to make it happen. We share
your pain. Toast is good, but by now, it's Tradition!
Q-
Do you do "requests" for names for the Daily Specials?
A-
Generally, "No". But grease our palm! "Betty will you marry
me? -Fred" is cute.
Q-
Where did you learn to cook?
A-
My Mom was a terrific cook but worked full time when I was
a ravenous young man. My Dad also knew his way around the
kitchen. Both set the bar high. Cooking was also a self-reliant
alternative to the parade of Swanson TV dinners and Morton
pot pies that masqueraded as dinner during my formative early
teen years. It helps that I love to eat. I earned a scouting
badge by trucking my cast iron skillet into the woods, flint-and-steeling
a fire, and cooking a meal of – go figure – baby beef liver
cooked in bacon grease and smothered in grilled onions. I
was twelve.
Q-
Why is your web site a DOT BIZ ??
A-
Circles on the Square dot COM was unavailable when we went
on line, but we have since acquired that domain and it is
now our E-COMMERCE site! T-shirts, Magnets, Collectibles,
Incense, more available 24/7. Please
visit!
Q-
Do you sell gift certificates?
A-
Yes, in five dollar increments. They are a paper certificate,
not plastic, as in an in-house debit card. (Some people buy
themselves a gift certificate and use it as scrip- the transaction
is actually faster than plastic- and as good as gold.)
Q-
Can my firm open a Corporate Account?
A-
Yes, repeat- and/or volume-sales qualify for 30 day billing
arrangements. For less frequent "flyers" we require cash,
local check or credit card. We accept all major cards. Some
repeat customers keep their card numbers on file with us.
Q-
Do you honor competitors' coupons?
A-
Our competitors have coupons? No.
Q-
How come I never see Circles' ads anywhere?
A-
With grateful humility, we thank our loyal customers for doing
our advertising for us!
Q-
Do you offer discounts?
A-
Well, yes, we do. A "case discount" is offered on case lot
sales: 20% off our retail price. This offer extends to deli
meats and cheeses as well: buy the whole piece (uncut, unopened)
and get 20% off. Fun stuff, too! Say we have to purchase 5
of an item to get any at all; you buy the "lot" (all 5) and
you qualify for 20% off. Inquiries welcome.
Q-
What about "volume" discounts on food sales?
A-
Yes, volume discounts are built into our catering prices:
the more you buy, the less per unit we charge. The converse
is also true. Economies of scale prevail! Our over-the-counter
prices are already "discounted" to what we like to think is
a bargain IF the quality (and what we pay to get it) is compared
to what you will pay elsewhere (more than what we charge)
for admittedly lesser quality, and, usually, smaller portions!
Are we stupid? This is your "discount" for buying take out
with us! Dumb like foxes!
Q-
Do you do "layaways"?
A-
How quaint! No.
Q-
I see you are open Saturdays "in season". What season is that?
A-
Good question! We are a mostly full time cadre of workers
who value their time with family and smallmouth bass alike,
so, when the weather turns drop dead gorgeous, we lock the
door for the weekend and get out and get about! Hot town,
summer in the city.... folks 'round here got mountain streams
to sit in on Saturdays....So, roughly, late June 'til just
before first frost, say late October, Circles on the Square
is closed Saturdays. Thanks for asking.
Q-
Where can I buy a CIRCLES Cookbook?
A-
We do not have such a book to sell (yet). People ask for our
recipes and we give them advice: use the best available ingredients,
always; do not substitute lesser quality items, unless you
want a lesser quality result. Butter is never oleo. Generally,
we eschew revealing our recipes; does Macy's tell Gimble's?
One of our favorite sources for basic recipe info is anything
from Molly Katzen's Moosewood Restaurant cookbooks! The rest
is personal preference and ingredient availability. Get thee
to the kitchen!
Q-
I once saw this particular item in Circles and when I went
to buy it, I couldn't find another one. Can I still order
one?
A-
That depends. "Yes" is an easy thing to say, but some of our
inventory is no longer available anywhere. (Yes, collector's
items!) For anything else, Yes! We will be glad to include
it in a reorder or order it directly for YOU, esteemed customer!
Q-
I frequently see the notation " b-o-p" on your Daily Specials
page. What does it mean?
A-
It means "baked-on-premises".
Q-
What is a "Combo" and doesn't it come with something?
A-
Ah, so, Grasshopper! "Combo" is short for "combination", and
some places use it to mean combining disparate items (like
Mickey D's), but our usage refers to the combination of like
items, sandwich ingredient items, to be precise. We picked
up the habit while patronizing the amazing and worth-emulating
Zingerman's Delicatessen in Ann Arbor, Michigan, in my pre-Circles
on the Square days.
Q-
Do you use MSG?
A-
No, never. Nor do we use whitening agents, commercial preservatives,
flavor "enhancements", foaming agents, or chemical-anythings!
Q-
In your sandwich descriptions, I frequently see the adjective
"premium" used to describe your meats; like premium turkey
breast, premium roast beef, corned beef, ham what's
up with that? What makes it so special?
A-
In a word, the answer is "Boars Head." We feature the Boars
Head brand because we have found that their commitment to
quality matches our own. They consistently deliver a superior
product: from growers' standards on the farms to the selection
of cuts of meat (and cheeses) that ultimately make the grade,
so to speak. The turkey we get from Boars Head (raw, uncooked)
when compared to other available turkey breasts, contains
less water added, less salt added, no adulterants, no enhancements.
Consequently, we not only pay more per pound, but get less
yield. Ah, but the yield!! Our store-roasted "premium" turkey
breast tastes like Thanksgiving every day. The corned beef
we buy from Boars Head (and cook ourselves) is the first cut
of the flank, the choice, the leanest finely grained piece.
It costs more and it tastes "premium", melts off the mandibles;
it bringeth joy, brother. We have the printed Boars Head "Nutritional
Information Booklet" available in store at no charge, and
also (available on line) at the Boars Head website.
We are proud of the high standards we share with the Brunckhorst
Family's Boars Head brand tradition. Check it out!
Q-
What is there to do in Wilkes-Barre, Pa. ?
A-
I assume you mean besides visiting the amazing deli and emporium
in question, eh? "MORE EVERY DAY" is my pat answer! Music,
theater, sports abound. History lurks around every corner.
The mighty Susquehanna River is a world unto itself, if you,
too, are a river person! The 1800 seat Kirby Center is located
right on Public Square and is a great seat for myriad attractions.
We've seen Miles Davis, Bob Dylan and BB King there, to name
a few. Center city Wilkes-Barre is undergoing a revival! More
shops and restaurants are joining our ranks every day! Come
see our multi-million dollar River Commons park! Only a block
and a half away from us.
MOST
FAQ: I get such a chuckle from the parade of sandwich names
on your "Daily Specials". Where do you get the names from?
A-
I like to tell folks that deep in the kitchen, atop the filing
cabinet with the Sharpies and check books, sits a massive
book: "the Big Book of Sandwich Names", from whence come the
names! ( It is actually a Random House Unabridged Dictionary,
circe 1982, which is a well spring of inspiration when the
topical well runs dry.) A lot of people Believe in "The Big
Book", so, please, respect their wishes, won't you? But, we
know better, don't we?